Direct Mail in the Digital Age – What Does Gen Z Think?

GenZ Marketing

Last Updated on November 15, 2024 by Carlos Alonso

Hey there! Have you ever wondered why a generation glued to screens enjoys getting physical mail? Gen Z—those born between 1997 and 2012—finds direct mail both refreshing and memorable. As digital natives, they’re used to screens, social media, and instant messaging. However, when it comes to marketing, direct mail offers a unique experience that they value in surprising ways.

And here’s the kicker: they love both digital and paper business cards! That’s right, the generation of TikTok and Snapchat also appreciates the personal touch of tangible connections. It’s not “digital or print” for them—it’s “both, please!”

In addition, Gen Z isn’t tied to big-box chains like Staples and Kinko’s for their printing needs. Instead, they’re drawn to boutique companies that offer personalized services and align with their values, like supporting small businesses and sustainability. This shift represents an opportunity for independent printing companies to connect with this forward-thinking generation.

So, what makes direct mail and physical marketing effective for Gen Z? Let’s explore why this traditional method still works for a tech-savvy generation and dive into tips on creating direct mail campaigns that connect with Gen Z meaningfully.

Who is Gen Z?

Gen Z is the first generation to grow up with smartphones, social media, and instant access to digital content. They’re savvy, socially conscious, and value authenticity above all. Unlike other age groups, Gen Z isn’t just looking for deals—they want brands to stand for something real. They’re all about experiences, personalization, and finding brands that match their values. And as the youngest demographic with significant spending power, Gen Z is one group you want to reach.

To connect with them effectively, it’s critical to focus on storytelling, creative design, and sustainability—all things that direct mail does incredibly well.

For a deeper dive into Gen Z behaviors, check out this Pew research shows that younger generations are responding positively to direct mail. Research study on Gen Z trends.

Why Direct Mail Appeals to Gen Z

While it may seem surprising, direct mail has a unique appeal for Gen Z. Here’s why:

  • Tangibility is a crucial advantage of direct mail marketing.: Digital content is easy to scroll past, but physical mail is something you can hold, feel, and interact with. For Gen Z, who lives in a digital-first world, direct mail offers a break from the screens. Receiving something tangible is more memorable, and it feels personalized just for them. Plus, it’s hard to swipe left on a postcard!
  • Authenticity in your direct mail marketing can resonate well with younger generations.: Gen Z craves authenticity, and direct mail can help brands come across as genuine and thoughtful. A well-designed postcard or flyer shows effort and creativity. Plus, it’s harder to ignore compared to ads that pop up on social media.
  • Nostalgia and Novelty: Because Gen Z didn’t grow up with as much physical mail, they view it as something novel. There’s a touch of nostalgia in receiving mail, and for them, it’s almost a “new” experience. Direct mail becomes a pleasant surprise in a world where everything else arrives digitally.
  • Support for Boutique Businesses through effective direct mail marketing strategies.: Gen Z prefers supporting smaller, independent businesses that align with their values. They’re less interested in working with large chains like Staples or Kinko’s and more drawn to boutique companies offering personalized services. For them, it’s about quality, connection, and knowing they’re helping a business that cares.

Guess what? Direct mail marketing is making a comeback! This appreciation extends to business cards too. Gen Z loves the sleek convenience of digital business cards, but they still enjoy the personal touch of receiving a beautifully crafted paper card. It’s a win-win for brands that use both approaches to connect with this audience and leverage effective digital marketing strategies.

Learn more about effective branding tips for business cards to enhance your networking efforts across generations.

The Role of Direct Mail in a Digital World

Direct mail doesn’t replace digital marketing—it complements it. Gen Z is bombarded with digital ads every day, so a physical mail piece can help you stand out in a sea of screens. Direct mail also offers clear calls to action that make it easy for Gen Z to respond immediately, whether that means scanning a QR code, visiting a unique URL, or following a social media account.

By integrating direct mail with digital strategies, brands can create a seamless experience. For example, sending a beautifully designed postcard with a QR code to a landing page or TikTok profile bridges the physical and digital worlds, creating an interactive experience that Gen Z loves.

For tips on integrating print and digital strategies in your direct mail marketing, visit Forbes’ guide to hybrid marketing.

Discover how direct mail marketing can effectively engage millennials and Gen Z. why Every Door Direct Mail (EDDM) works to make direct mail targeted and accessible for small businesses.

What Research Says About Gen Z and Direct Mail

Studies show that Gen Z doesn’t just view direct mail differently—they’re actively interested in it. According to research, Gen Z engages more with well-designed physical mail compared to digital ads. In fact, many Gen Zers admit they prefer receiving information about brands through physical mail, especially when the messaging is unique or environmentally conscious.

Data also reveals that Gen Z is more likely to open and engage with direct mail that uses eco-friendly materials. This generation is big on sustainability, so using recyclable or biodegradable materials for your mail campaigns can give your brand a major boost.

Pro Tip: When targeting Gen Z, make sure to emphasize your brand’s commitment to sustainability. A little note about eco-friendly practices can make a big difference for this environmentally aware group.

Best Practices for Engaging Gen Z Through Direct Mail

To effectively reach Gen Z with direct mail, consider these best practices for increasing response rates:

  • Personalization: Customize direct mail pieces to make them feel personal. Use data to tailor your message, whether it’s based on their interests, location, or purchasing history. Personalization makes your brand stand out and feels more genuine.
  • Eco-Friendly Materials: Gen Z cares deeply about the environment. Use sustainable materials like recycled paper or eco-friendly inks. This will not only catch their attention but also show that your brand values align with theirs.
  • Integrate Digital Elements: Connect physical mail to digital experiences using QR codes, augmented reality (AR), or even links to social media profiles. Gen Z loves interactivity, so these elements enhance engagement, especially in direct mail marketing.
  • Creative Design: Design matters! Gen Z appreciates originality and creativity, so don’t be afraid to make your direct mail visually striking. Use design to make your message memorable, from bold colors to unique layouts.

Want to elevate your direct mail designs? Explore graphic design services for direct mail to stand out from the crowd.

In today’s digital landscape, direct mail provides a refreshing change that captures Gen Z’s attention. This tech-savvy, values-driven generation appreciates the authenticity, novelty, and interactivity that direct mail can provide. And yes, while they’re tapping their phones for digital business cards, they’ll also keep a beautifully designed paper card tucked safely in their mailbox. By combining thoughtful design with sustainable practices and digital elements, brands can make a lasting impression on Gen Z customers.

Ready to connect with Gen Z through direct mail? At Catdi Printing, we create impactful direct mail pieces, from postcards to custom brochures. Our personalized services make us the perfect boutique partner for Gen Z-focused marketing campaigns. Reach out today, and let’s craft a campaign that stands out in the digital age—no TikTok dances required (unless you want to add one to your campaign, of course)!

Start your direct mail marketing campaign today. your direct mail campaign with Catdi Printing’s postcard printing services and make your brand unforgettable.

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Carlos Alonso - I Love Everything Print!

Contrary to popular belief, I wasn't born in a vat of magenta ink. Hope you enjoy the content on Catdi Printing! Not all articles are created equal—the quality of writing depends on how much caffeine I had that day. As the owner of Catdi Printing, I'm here to help big and small businesses grow with effective print marketing. I look forward to working with you and helping you enhance your marketing skills and knowledge. Let's chat! Carlos